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Booking
How do I Book a Lesson with a Coach?
General
How to add DUPR Rating on Austin Pickle Ranch Account?
Booking
How does the waitlist work?

When a spot on the waitlist opens up, everyone who is on the waitlist for the session will be notified and the first person to accept the spot will get into the session.

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Membership
Can I pause my membership?

Memberships can not be paused. You can cancel and rejoin if you would like but will have to pay the initiation fee upon rejoining.

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Club Rules
Are pets allowed?

We love pets, but please leave your fuzzy friends at home. Service animals are allowed in our facility though.

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General
What is the Court Layout for Braker?
General
Where do I park?

We're in building B! Follow the signs, and you can park anywhere there is a spot available in front of our building. Parking is free, so just grab the first spot you see.

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General
What programs do you have?

Our team is working on a lot of fun social events and programming to bring pickleball for seniors, pickleball for kids, and everyone else. View the programming open for signup here: https://austinpickleranch.podplay.app/community/events

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Membership
What is your guest policy?

Everyone is welcome as long as you have booked or are part of a reservation. If this will be your first time visiting, please sign up for an account and sign our liability waiver before your arrive here: https://austinpickleranch.podplay.app/accountMembers get a guest pass that they can apply when making a reservation.

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Club Rules
What is the minimum age of Ranch and Open Play?

Buckle up, buckaroos! The minimum age to play in our programs 12 years old. We require a guardian for all our guests under the age of 14 and welcome families to book a private court to play with your buckaroos.

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Club Rules
What is your cancellation policy?

We get it, sometimes life happens and you can’t make it to your reservation. Our cancellation policy helps us free up courts for the Austin community, so we encourage you to cancel your reservation in advance when you’re able to. Court reservations can be canceled up to 24 hours prior to start time with no charge. If a cancellation takes place within 24 hours of the start time, you will be charged for the booking unless we cancel the reservation due to weather in which case you wont be charged for the cancellation. All cancellation charges will be applied to your credit card immediately. For programs, the cancellation window depends on the event, so please be sure to read the event description and information in its entirety before signing up.

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Pickleball Rules
What is the transition from playing tennis to pickleball like?

We find that players who are switching from tennis to pickleball can pick up the sport pretty fast. It is usually not too tricky because there are some similarities between the two sports. But, hey, there are some quirks you gotta get used to, like the rules, strategies, and how you serve.

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Membership
What does it cost to be a member?

We have several levels of membership available. Take a look at our membership page to find which one works best for you. https://www.austinpickleranch.com/membership

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Pickleball Rules
What is a pickleball court vs a tennis court size?

Great question! A tennis court measures 60' wide, 120' long, whereas a pickleball court is 20' wide, 44' long.

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General
What do I wear to play pickleball?

Leave your boots and spurs at home. We ask you to wear court shoes and appropriate workout gear at the Austin Pickle Ranch.

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Pickleball Rules
What combination of sports is pickleball?

Pickleball is often described as a combination of various sports. It incorporates elements from tennis, badminton, and ping pong (table tennis).

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General
Is there a 1v1 league?

You can learn more about our awesome programming here. https://www.austinpickleranch.com/ways-to-play

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General
Is pickleball life?

Yes. Yes, it is.

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Pickleball Rules
I'm confused! Can you hit the pickleball in the Kitchen?

Nope, you can't slam the pickleball while in the kitchen! There's this zone near the net called the non-volley zone or "kitchen." You can't volley the ball while standing in that kitchen area; you gotta keep your cool and stay out of it. It adds a bit of spice to the game, you know?

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General
I'm a pickleball newbie. Do you have options for pickleball beginners?

Welcome to your new favorite sport! We absolutely have options for pickleball beginners! Take a look at our how to play guide (its' better than pickleball for dummies because it's for smarties like you) or sign up for our Greenhorn clinic to learn the basics.

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General
I need a pickleball! Can you help?

We sell balls on-site for $4 per ball or a four-pack for $12.

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Booking
How much does it cost to play?

Pricing varies depending on when and how long you play! Private court reservation fees can be found at the link here: https://austinpickleranch.podplay.app/book, and events like open play and clinics can be found here: https://austinpickleranch.podplay.app/community/events. Both of these sections are easily accessible within the app!

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Pickleball Rules
How many points do you play to in pickleball?

In pickleball, you typically play to 11 points. However, the winning team must have a lead of at least two points. This means if the score is tied at 10-10, you keep playing until one team manages to go ahead by two points, winning the game.

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Booking
Do you offer refunds because of bad weather?

Our reservation system does not process payments for a booking until the booking is completed. If a cancellation is made due to bad weather, you will not be charged for the reservation and no refunds or credits will need to be made.

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Membership
Do you offer memberships?

Yes! We offer four levels of memberships to the Austin Pickle Ranch. Learn more about our membership cost and availability here: https://austinpickleranch.podplay.app/account/membership

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General
Do I need to have my own paddle?

No! You can rent paddles at our pro shop for $5.

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Club Rules
Do you host pickleball tournaments?

Yes! You can see our planned programing here: https://austinpickleranch.podplay.app/community/events

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Membership
Do we have to be a member to use courts or can we pay fees to play one off sessions?

Our courts are open to the general public and require a reservation in advance whether your a member or a non-member. You can book a court in advance to your arrival here: https://austinpickleranch.podplay.app/book Hope to see you soon!

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General
Do I need a reservation to play?

Yes! A reservation is required to play at the Austin Pickle Ranch. If you’re ready to book you can reserve a court here: https://austinpickleranch.podplay.app/book

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Pickleball Rules
Can you hit around the net in pickleball?

Absolutely! It's called an ATP or around-the-post shot.

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Pickleball Rules
Can the pickleball hit the net on the serve?

You gotta keep that pickleball over the net during the serve! Unlike tennis where you can sometimes hit the net and still keep the serve going, in pickleball, you need to get that serve cleanly over the net.

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Club Rules
Can I hold a private party or corporate event?

Heck yes! We would love to help you plan your event. Shoot us an email at events@austinpickleranch.com and a member of our team will help you get started.

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General
Can I reserve a court in advance?

We require courts to be booked in advance before playing at our facility.

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Club Rules
Can I coach or host a clinic on site?

At this time coaching is limited to the Austin Pickle Ranch Pros Program. If you are interested in becoming an approved coach or would like to join our training staff please shoot us an email at careers@austinpickleranch.com

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General
Can I cancel my membership?

Yes, if you want to cancel your membership, please contact us at info@austinpickleranch.com. We don’t think you'd want to, but you can cancel your membership at any time. Your membership will be canceled by your next billing cycle.

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General
Are you offering food and beverage?

There are alcoholic and non-alcoholic drinks and snacks available for purchase. You are not allowed to bring your own alcoholic beverages on to our premises.

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General
Are there covered courts?

Our Braker Lane facility is all indoors so all of our courts are covered and air conditioned.

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General
Are we doing gift cards?

Yes! We have them available. Shoot us an email at info@austinpickleranch.com and we will help you get one for your friend.

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